Certified Customer Service Excellence (CCSE)

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Course overview
  • Level: Intermediate
  • Study time:  60 mins
  • Lessons: 6
  • Video time: 19 mins
  • Assessments: 1
  • Takeaways: 4
Course overview
What makes companies exceptional at customer service? They put customer service at the core of everything they do! In this program will learn the skills for delivering exception customer service.
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Certification included
Successful participants will be able to proudly display the recognised Trustmark proclaiming they are CSIA Certified and share your status as having gained Certified Customer Service Excellence.