Certified Customer Service Excellence (CCSE)

Write your awesome label here.
Program Features
  • Level: Intermediate
  • Study time:  60 mins
  • Lessons: 5
  • Video time: 19 mins
  • Exams: 1
  • Takeaways: 4
Drag to resize
Program overview
What makes companies exceptional at customer service? They put customer service at the core of everything they do! In this program will learn the skills for delivering exception customer service.
Drag to resize
Certification included
Successful participants will be able to proudly display the recognised Trustmark proclaiming they are CSIA Certified and share your status as having gained Certified Customer Service Excellence.

Course contents